Shipping policy

JerseyGuide365 ships worldwide to football fans across the globe.

Processing Time

Orders are typically processed within:

2–5 Working Days

Customized jerseys may require additional processing time during busy periods.

Once your order ships, you will receive a tracking email with shipping details.

Estimated Delivery Times

United States & Canada

7–15 Working Days

Europe

5–12 Working Days

United Kingdom

5–10 Working Days

Australia & New Zealand

7–15 Working Days

Rest of World

10–20 Working Days

Delivery times are estimates and may vary due to customs inspections, weather conditions, or carrier delays.

Shipping Fees

Shipping costs are calculated at checkout based on:

• Destination
• Shipping method
• Order size

Free shipping promotions may apply during special campaigns.

Customs & Import Duties

International orders may be subject to customs duties or import taxes depending on your country's regulations.

These charges are the responsibility of the customer.

Tracking Information

Tracking numbers are provided once orders are dispatched.

Please allow 2–5 days for tracking updates to appear.

Lost or Delayed Packages

If your order is significantly delayed or lost in transit, please contact our support team and we will assist you with the investigation process.

Contact Information

Email

[email protected]

Support Hours

Monday –Saturday
9:00 AM – 7:00 PM (GMT+8)